We have noticed some challenges with booking and cancelling of classes.
Here are some tips from Ah Bui!
Some of our classes are busy. To ensure you get a spot, it’s a good idea to book your classes online.
Just login, select your class and off you go. Very easy one!
You can also log in directly via the Mindbody page, where you can see more details of your account.
Of course, you can also contact the respective studio by sms or whatsapp to book a class.
However, as we do not have staff on duty all the time, we may respond late.
( Imagine trying to book for the 8 am class the night before at 10 pm)
As such, we strongly encourage you to get used to the online booking system, in case we are not able to chope a mat for you in time
Ah Bui's tips:
BOOKING ON BEHALF OF SOMEONE ELSE
This function is not available. Everyone should book for classes on their own.
If a class is fully booked, you can still sign up and put yourself on the wait list.
As people with booked spots begin to fly plane and cancel out, wait list people are moved into class.
Spaces generally do become available. As soon as you get a spot, an automated email will be send to you, and your reservation is subjected to our standard booking terms and conditions.
Ah Bui's tips:
CANCELLATION OF CLASSES
Regular group classes must be cancelled no less than 2 hours before class starts.
This gives someone else enough time to come and take your space if you no longer need it.
Effective 1st Dec 2017, any late cancellations or no shows will result in your booking privileges (as well as your preexisting bookings) for the next 2 weeks being revoked. ( Cannot BOOK for class only la. You still can walk in and attend classes that are not full!)
NO CREDITS WILL BE DEDUCTED FOR LATE CANCELLATION/ NO SHOW
The system will return your unused credit into your package within 24 hours.
Our studio’s opening hours are on the website and we will not be able to make changes to your booking when we are closed. You can cancel your booking online by logging into your Mindbody account.
CANCELLATION OF WORKSHOPS
Your space in the workshop will only be confirmed when payment has been made and there will be no refunds for cancellations.
Ah Bui's thoughts:
About the author
Ah Bui is a PR manager at Yoga Inc but he is really not very good at PR.