BOOKING POLICIES:
CANCELLATION POLICIES:
HOW THE WAITLIST WORKS:
- Booking of classes online is compulsory.
- We do not allow unpaid bookings. Please make payment via our online store if you do not have a valid package.
- You are required to manage your bookings and cancellations on your own via our booking site (NOT THE APP).
- Classes are available for booking one week in advance at 00:01 hours
- 7:15am, 7:30am & 8am classes will be cancelled if there are less than 2 bookings by 9pm the night before.
- The rest of the classes will carry on even if there is only 1 booking in class.
CANCELLATION POLICIES:
- A session WILL BE DEDUCTED for no shows and late cancellations less than 2 hours before class.
HOW THE WAITLIST WORKS:
- If a class is fully booked, you can still sign up and put yourself on the waitlist.
- As soon as you get a spot, an automated email will be sent to you, and your reservation is subjected to our standard booking terms and conditions.
- Even if you do not receive our email, it is your own responsibility to check your waitlist status.
- You can log into your account via the website ( NOT THE APP!) to check your booking status.
- You can be added to class at any time up to 2 hours before class starts. If you’re not able to make it, or decide to give up waiting, remember to cancel so that the next person on the waitlist can move up and you can avoid any late cancellation penalty.
- How to check/ cancel your waitlsit